Gamblezen Bonus Rules and Withdrawal Conditions
These rules apply to bonuses, promotional funds and free spins offered by Gamblezen at zengamble.com. Individual promotions may include additional conditions that should be reviewed before activation.
No-Deposit Bonus Withdrawal Limits
Winnings received from a welcome bonus that does not require a deposit are subject to the following withdrawal limit:
- €50
- C$75
- A$75
- NZ$80
- 200 zł
- R$250
- 500 NOK
The maximum withdrawal ceiling stated for a no-deposit bonus is:
- €100
- C$150
- A$150
- NZ$160
- 400 zł
- R$500
- 1,000 NOK
For no-deposit rewards obtained through the Bonus Shop, the maximum withdrawal may be limited to five times the bonus value or five times the winnings generated by free spins. The applicable limit may depend on the user’s account status.
Free Spins and Bonus Winnings
Winnings generated from casino bonus free spins may be withdrawn up to a maximum of €100. When the balance exceeds this amount, the player receives €100 and the remaining amount is removed under the bonus rules.
Winnings from any bonus are limited to five times the original bonus amount. This limit applies both to the amount converted into withdrawable funds and to the final cashout. Any amount above the permitted limit may be removed before withdrawal.
After completing the wagering requirement and converting bonus funds into cash funds, the converted amount must be withdrawn before another deposit is made and further play continues.
If a new deposit is made before the converted funds are withdrawn, subsequent winnings may be cancelled. The remaining payable amount may be limited to five times the original deposit bonus or deposit-free-spin value, or to the maximum withdrawal limit that applies to the relevant no-deposit offer.
One Bonus per User or Household
Only one promotional offer may be claimed per person, family, household, address, IP address, telephone number, payment account, payment card, digital wallet or electronic device.
This restriction also applies when several accounts are connected through the same computer, mobile phone, tablet or payment method.
Maximum Stake While Using a Bonus
The maximum permitted wager during active bonus play is:
- €5
- C$5
- 50 kr
- 20 zł
- R$30
Placing a stake above the applicable limit may result in the removal of the bonus and associated winnings.
Bonus Activation and Withdrawal Requests
An unused bonus cannot be activated after a withdrawal request has been submitted.
A player must complete the stated wagering requirement before bonus-related winnings become eligible for withdrawal.
A withdrawal may be requested before wagering is complete. In that case, the active bonus and any funds generated from it are removed, while the remaining eligible cash balance may be withdrawn.
Bonus Validity Period
Unless an individual promotion states otherwise, an activated bonus remains valid for 10 days.
After the validity period ends, unused bonus funds and any related winnings may be removed from the account balance.
How Funds Are Used During Bonus Play
When a bonus is active, available withdrawable funds are used before the bonus balance.
A player may cancel an active bonus before completing its wagering requirement. Cancelling the bonus may also remove winnings connected with that bonus.
Active Bonus Restrictions
Only one bonus may be active on an account at a time. Deposit bonuses cannot be combined or accumulated.
Players are not required to accept a casino bonus and may decline promotional funds before using them.
Delayed Game Features
Players must not postpone the completion of a game round, free-spin feature or bonus feature until after wagering requirements have ended.
It is also prohibited to make a new deposit while an unfinished free-spin or bonus feature remains available in a game.
Winnings connected with delayed rounds or features may be cancelled when this rule is breached.
Bonus Misuse
Gamblezen may cancel bonuses, promotional winnings and related account funds when they were obtained through unfair activity or in violation of the applicable rules.
This may include duplicate claims, prohibited betting patterns, delayed game features, excessive bonus wagers or attempts to avoid promotion limits.
Changes to Bonus Conditions
Gamblezen may revise these bonus rules when necessary. The latest version published on zengamble.com applies to future bonus use and promotional participation.